Standard Returns Policy

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You can return most items within 30 calendar days of the original shipping date.

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In order to process your request efficiently, please contact us in writing at dave@dlheritagehandmadeworks.com first before returning an item.

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Returns will only be accepted if they are returned in their original unused condition. We will not honor returns that have been altered in any way.

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Returns or exchanges are not accepted on:

    --  Items returned after 30 calendar days from the original ship date.
  --  Custom orders.

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Your refund will be credited to your chosen payment account and will be the purchase price of the item, less

the original shipping fee (if any)

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For your protection, we advise that all returns are sent back to us by a traceable carrier and insured at your own expense.

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Damaged products? If you receive a product that was damaged in shipping, please notify us in writing at dave@dlheritagehandmadeworks.com within 48 hours of receipt so that we can resolve the issue to your satisfaction.

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